Cancellation Policy
- Cancellations must be requested via email to hello@elevarelifecoaching.com or by phone at +91 81680 27529 at least 48 hours before the scheduled workshop start time (7:00 PM IST / 1:30 PM UTC on the selected Saturday).
- Cancellations made 48 hours or more in advance will receive a full refund, processed within 7-10 business days to the original payment method.
- Cancellations made less than 48 hours before the workshop are non-refundable but may be rescheduled to another available Saturday session at Elevare’s discretion, subject to availability and a ₹500 rescheduling fee.
Refund Policy
- Refunds are not provided for missed sessions (no-shows) or cancellations made less than 48 hours before the workshop start time (7:00 PM IST / 1:30 PM UTC).
- For single-session purchases, a full refund is issued if cancelled 48 hours or more in advance of the selected date (e.g., before 7:00 PM IST on Thursday), processed within 7-10 business days.
- Refunds requested due to extenuating circumstances (e.g., medical emergencies) will be reviewed on a case-by-case basis with supporting documentation, at Elevare’s discretion.
Rescheduling Policy
- Rescheduling is permitted if requested at least 48 hours before the workshop (e.g., before 7:00 PM IST / 1:30 PM UTC on Thursday for a Saturday session) via email or phone, subject to availability on future Saturday dates (e.g., 22nd or 29th March 2025).
- Rescheduling requests made less than 48 hours before the workshop incur a ₹500 fee and are subject to availability.
- Rescheduling is only valid for sessions within the available dates listed, and unused sessions cannot be carried forward beyond unless extended by Elevare due to exceptional circumstances.
No-Show Policy
- Participants who fail to attend the workshop on their selected date without prior notification (no-show) forfeit the session fee.
- No refunds or rescheduling options are available for no-shows, except in cases of documented emergencies, reviewed at Elevare’s discretion.
Late Arrival Policy
- Workshops begin promptly at 7:00 PM IST (1:30 PM UTC) every Saturday. Participants are encouraged to join the Zoom session 5-10 minutes early.
- Late arrivals are permitted to join the session in progress but will not receive an extension beyond 9:00 PM IST (3:30 PM UTC) or a refund for the missed portion.
- If a participant arrives more than 30 minutes late (after 7:30 PM IST / 2:00 PM UTC), they may be denied entry to avoid disrupting the group, and the session will be considered a no-show, with no refund or rescheduling offered unless approved by Elevare.
Session Validity
- Each session purchase is valid only for the specific Saturday workshop date selected at the time of purchase.
- No carryover is allowed beyond the selected date unless rescheduled per the Rescheduling Policy.
- Sessions not used on the booked date expire, with no refunds or extensions provided unless extended by Elevare due to exceptional circumstances (e.g., prolonged illness with documentation).
Confidentiality Policy
- Elevare Life Coaching and Pankaj Gupta are committed to maintaining the confidentiality of all personal information shared by participants during workshops, including discussions in the group setting.
- Participants are expected to respect the privacy of others by not disclosing details shared by fellow attendees outside the workshop.
- Recordings of workshops, if made for quality or training purposes, will exclude identifiable participant information unless explicit consent is provided.
Health Disclaimer
- Wisdom in Action workshops are designed for personal growth and emotional well-being, not as a substitute for professional medical, psychological, or therapeutic treatment.
- Participants with known medical or mental health conditions should consult a healthcare professional before attending to ensure suitability.
- Elevare Life Coaching and Pankaj Gupta are not liable for any physical, emotional, or psychological outcomes resulting from participation.
Client Commitment
- Participants are expected to engage respectfully with the group, adhering to guidelines provided at the start of each workshop (e.g., muting when not speaking, avoiding interruptions).
- Full participation in the workshop, including optional sharing, discussion, and reflective practices, is encouraged to maximize the transformative experience.
- Elevare reserves the right to remove participants who disrupt the session or violate confidentiality, without refund or rescheduling options.
